Job Description
We are looking for an efficient and skilled Customer Service Representative. Your role is to provide customer support, respond to their queries and resolve them as soon as possible so as to maintain healthy relations with the customers. Pleasant personality and good communication skills are the key requirements.
If you consider yourself competent enough to provide the best customer service then do apply!
Responsibilities:
- Handle customer complaints actively and resolve them on time.
- Provide all the information that customer requires.
- Keep track of customer information and their issues.
- Generate sales leads.
- Explain all the details to the customer.
- Review customer accounts for any changes.
- Maintain healthy relationship with the customers.
- Ensure the quality of services is maintained.
- Handle change in policies of the company and explain them to the customer.
Requirements:
- Excellent communication and interpersonal skills.
- Good problem solving skills.
Language:
- Very Fluent in English
- RELIEVING LETTER FROM OLD COMPANY IS COMPULSORY.