Customer Care Executive- CCE

Job Overview

Job Location
Surat, Gujarat
Job Type
Full Time
Salary
8,000 ₹ - 10,000 ₹ Per Month
Date Posted
3 years ago
Company Address
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Additional Details

Phone Number
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Job ID
4580
Job Views
661

Job Description

Responsibilities of candidates include:

Answer inbound/outbound calls professionally and provide information about products and services, take/cancel orders, and obtain details of complaints..

Keep records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms, and applications..

Follow up to ensure that appropriate actions are taken on customer requests..

Refer unresolved customer grievances or special requests to designated departments for further investigation..

Location

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