Desired Candidate Profile

• Minimum 1 year of experience as a Coordinator/ Ad Ops Executive/ Sr. Ad Ops executive in digital advertising, with an in-depth working knowledge of email and chat delivery platforms and products
• Prior experience in resolving Help desk queries/ Client request
• Sound knowledge of programmatic and social campaign set up in Ad Operations
• Fluent in English (Both verbal and writing)
• Willing to work in continuous night shifts/ rotational shifts as per the business requirement
• Hands-on experience with customer management systems
• Strong interpersonal skills
  
• Ability to work under tight deadlines
• Able to build both external and internal relationships
• Highly motivated with the ability to perform under pressure
• Quick to learn new products and systems
• Strong analytical mindset.