Our medical scrubs company is looking for a skilled problem solver to join our team as an Amazon Virtual Assistant. The successful candidate for this role will have a strong command of the customer experience and will be well-trained in product knowledge and processes that can be critical for offering quick and accurate assistance to complete the tasks.

Responsibilities:

1. Interact with customers daily, responding to product questions, order status, issue refunds and authorize returns
2. Create Pay-per-click reports
3. Monitor seller fulfill orders ship and are updated with the tracking number in a timeline manner
4. Insure listing are active and identify the reason for inactive listings
5. Monitor seller feedback and submit requests to Amazon to remove negative feedback
6. Product data wrangling to create or update listings in Amazon
7. Create shipments with inventory going to Amazon
8. Amazon keyword research with tools provided
9. Work on special short-term projects to support the marketplace growth
10. Use statistical methods to analyze sales data and generate useful business reports
11. Generate reports to track business KPIs

Qualifications and Skills:

• Proficiency with Microsoft Office Suite
• Communicate clearly in English both written and verbal correspondence
• Attention to detail and ability to multitask
• Amazon Seller Central or Vendor Central experience preferred but not required