Basic Info

We are hiring for Full Time job vacancy at Ghatge Patil Transports Pvt. Ltd.

Candidates applying for Customer Service Representative jobs in GONDAL ROAD, Rajkot.

Should have a minimum experience of 1 Years.

The primary job of a customer service representative is to address customer issues and resolve them in a timely and efficient manner. Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.

Take ownership of customer issues.

Troubleshoot problems and see them through to resolution.

Job Requirements

An Associate`s degree or high school.

Customer Service Representative experience.

A professional appearance.

Good communication skill.

Service reps have to be quick on their feet, excel in having good conversations with customers, exhibit mastery in the product/service, and have a positive outlook that isn’t put down by a bad customer interaction. Here are some of the skills that every support agent in your team should possess.

Escalate unresolved issues to the appropriate internal teams.

Collect prompt and accurate feedback from customers.